AI Translator user guides
Ten step-by-step guides for AI Translator, from installing on macOS or Windows to buying a key and fixing problems. Each one uses the exact button and menu names you see in the app, and most include screenshots of the real interface.
These guides cover both macOS and Windows.
Most steps are the same on both systems. The main differences on Windows: you install with a PowerShell command (or an .exe file, which may trigger a SmartScreen warning because the Windows build is not code-signed yet), there is no audio permission to grant, the icon sits in the system tray instead of the menu bar, and shortcuts use Ctrl+Alt instead of ⌃⌥. No installer yet? See the Download page.
From installer to your first subtitles
Quick start
Seven one-time setup steps, then translate your first meeting, with screenshots of the app’s setup screens.
Read the guideInstall on macOS
Install with one command, or from the .dmg (drag to Applications, Open Anyway), verify the SHA-256 and uninstall.
Read the guideInstall on Windows
Install with one PowerShell command, or from the .exe (SHA-256, SmartScreen), Smart App Control and uninstall.
Read the guideAudio permission (macOS)
Answer the System Audio Recording prompt, turn it back on in System Settings and choose the audio source.
Read the guideGet the most from the bar, Type & Translate, glossary and transcript
Subtitle bar and shortcuts
Move, lock, hide and scroll the bar, change font size and colors, the shortcut table and the menu bar menu.
Read the guideType & Translate
Press ⌃⌥G (Ctrl+Alt+G) in the chat box you are using, type in your own language and press Enter to paste the translation; Accessibility on macOS.
Read the guideUse the glossary
Add names and terms, import and export CSV, and see why the glossary is a hint to the translator, not a guarantee.
Read the guideHistory and exporting transcripts
Turn on saved history, review past sessions, copy the transcript and export TXT, SRT or Markdown.
Read the guidePlans, keys and when something goes wrong
Buy a plan, activate your key and switch computers
Buy Monthly, 6 Months or Yearly with VietQR or an international card inside the app, enter your key, switch computers, renew and recover a lost key.
Read the guideTroubleshooting
No subtitles, quota used up, a locked key, a failed model download: the cause and the fix for each.
Read the guideFind a guide by situation
- macOS blocks the app on first launch
- See installing on macOS, the First launch section
- Windows shows “Windows protected your PC”
- See installing on Windows, the Run the installer section
- You press Start and nothing appears
- See audio permission, then troubleshooting
- The subtitle bar vanished or will not respond
- See the subtitle bar and shortcuts, the Show and hide and Lock sections
- You want to save or export a transcript
- See history and export
- You need names and terms translated consistently
- See the glossary
- You want to reply in the other person's language
- See Type & Translate
- You changed computers or lost a key
- See buy and activate a key
Need help?
Did not find your answer in the guides? Read the frequently asked questions or write to us on the contact page. You can write to support@aitranslator.vn.